In This Issue

21st Century Policing Workshop

How to Prevent Phishing Scams

Preventing Injuries When Working with Hydraulic Excavators and Backhoe Loaders

TOSHA Winter Newsletter

Work Zone Safety

Tennessee Trivia

Q. What is the only large natural lake in Tennessee?

Click Here for the Answer

Message from the President


When asked if job safety is important, many people will say yes right away, while others may feel differently. Regardless of your answer, survival and avoidance of pain are basic instincts for everyone.

Safety does not just happen. Remember the old adage: If something can go wrong, it will. We must work to make things happen in a safe manner. However, one person cannot do this alone. It takes the cooperation of everyone. You cannot overlook a safety problem. If you do, the results could be disastrous.

Your organization has a moral, legal and financial interest in the well-being of its employees, and supervisors should be receptive to your safety concerns.

Here are some ways in which you can share your concerns:

  • Don't wait until the problem becomes critical.
  • Be prepared to offer your assessment as to whether or not the problem is critical.
  • Offer suggestions as to what needs to be done to correct the problem.
  • Finally, try to get commitment as to when the problem will be corrected.

We all get buried in our day-to-day work and sometimes fail to see what we can do to make our environment safer. Sometimes we see things, but think it is someone else’s duty to take care of it. Safety requires diligence and conscious action from everyone to recognize exposures and take corrective action for the protection of all. As we often say, risk management is everyone’s responsibility.

Best Regards,
Dawn R. Crawford


21st Century Policing Workshop

21st Century Policing: Addressing the Liability and Safety Issues

Brought to you by Public Entity Partners, TACP and MTAS



Feb. 22 (Knoxville), Feb. 23 (Johnson City)


9 a.m. – 2 p.m.
Lunch is provided

All workshops qualify for 4 hours of training, including 4 continuing
education credit hours in the “Other” Category for Certified Municipal
Finance Officers (CMFO)

Continuing Education Credits:

4 hours POST credit
4 hours of CMFO credit in the “Other” category


Jack Ryan, Esq.
Legal & Liability Risk Management Institute

Topics Covered:

Use of Force, Implicit Bias, Confirmation Bias, Lack of Respect for Authority, Trends in Social Media, Drones, Body Cameras and more

Who Should Attend:

Law enforcement professionals, elected officials, city administrators, risk managers and other public administrators.



Host Agency

Wednesday, Feb. 22

Knoxville Public Works Complex
Community Room
3131 Morris Ave.
Knoxville, TN 37909

Knoxville PD
Maryville PD
Alcoa PD
Oak Ridge PD

Thursday, Feb. 23

Holiday Inn – Johnson City (Taylor Ballroom)
101 W Springbrook Dr.
Johnson City, TN 37604

Johnson City PD
Kingsport PD
Bristol PD

Our instructor, Jack Ryan, is no stranger to TACP or law enforcement in Tennessee. He is an attorney, trainer, expert witness, and retired law enforcement officer and administrator from Providence, Rhode Island. This class promises to be informative, timely and engaging.

Each attendee will also receive a digital copy of Ryan’s “Law Enforcement & Best Practices” manual at no charge. All Tennessee police departments are invited to attend.

Registration for the event will be online at

A special thank you to our host agencies who have helped make this training a success.

Space is limited, so please register early. If you have questions about registration, please contact Halie Gallik at 800.624.9698 or

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How to Prevent Phishing Scams

Publication Date: 12/15/2016

LOS ANGELES — It’s the oldest online scam in the world: Send out an official looking e-mail saying your password is out of date, and trick people into clicking it.

But you can protect yourself from phishing schemes.

If 2016 has taught us anything, it's that we need to be more careful with our online safety. On Wednesday Yahoo announced that a breach three years ago may have resulted in the theft of data from 1 billion of its users. It follows other recent announcements from LinkedIn, Dropbox and Tumblr.

Hillary Clinton lost the expected win for the presidency, thanks to many factors. The hacking of her campaign e-mail didn't help. How did it happen? Clinton’s campaign manager apparently thought the request from Google to change his password was official. The CIA thinks the email scams were courtesy of Russia.


Very simply--if you see an official looking communication from Google, Facebook, Amazon or any entity, directing you to take action by clicking a link--don’t!

Click it, and the bad guys can tap into your digital identity and wreak all sorts of havoc.


Hackers are really good at creating phony e-mails that look like the real thing. But here’s what Facebook says:

The company “will never ask you for your password in an e-mail or send you a password as an attachment.”

Facebook's official stance on phishing (Photo: Facebook)

The same goes for the IRS, banks and other officials--if you’re under an audit, you’ll be notified by the US mail. You don’t need to sign into an account that’s probably bogus.


Fake e-mails look usually spot on, but there’s usually a typo, a mis-spelled word, a contact address that isn’t a or home, but instead a webmail address.

And it usually has an address with http:// instead of the more secure HTTPS, which is what the big online firms use. The S stands for secure, by the way.


Be wary, inspect it, ask the friend what the intent was before agreeing to click on the link.

If the e-mail is from a company, and you're addressed as "sir" or "madam" and not by your name, and you're also asked to fill out a form, a simple solution--don't.


In an age where we live on our mobile phones, these fake e-mails are smaller, harder to spot, so you'll need to be that more diligent and take the time for inspection.


Google, Facebook, Amazon, Apple and and other companies routinely ask us, via an e-mail, to update our passwords when we've forgotten them. Their pages look authentic, and they offer e-mails with links when we ask for a reminder. So why should I click their link when they send it to re-set the password? Because you requested it from the company. (If you're worried and want to play it safe, skip the click and go straight to the browser. Google, Facebook and many others let you change your password at their .com addresses, by going to the account section and opting for a new password.)

Finally, it goes without saying, while we have your attention, that this is a great time to update your passwords with hacker proof collections of numbers, symbols, upper and lower-case letters. Stay away from hacker favorites like "password," 123456" or the name of your street.

Experts also recommend really long passwords like isleptunderabedoftunafishinhanaapepehawaiiinaugust2011, but those can be quite a chore to type in frequently. Password managers like Dashlane and 1password help you keep track of passwords.

Copyright 2016 USA TODAY.

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Preventing Injuries When Working with Hydraulic Excavators and Backhoe Loaders

Heavy equipment operation is common in many public works, water and sewer departments. The National Institute for Occupational Safety and Health (NIOSH) has recommendations for preventing injuries when working with hydraulic excavators and backhoe loaders.

Click here to read all of the information.

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TOSHA Winter Newsletter

TOSHA recently released their Winter Newsletter. Topics include the final rule updates on walking-working surfaces standards and the established personal fall protection requirements, information on the newly renamed Safety and Health Conference (formerly known as the Safety and Health Conference), noise and hearing loss prevention, and the 2016 TOSHA fatality investigation statistics. To view the newsletter, click here.


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Work Zone Safety

Work zone safety is critical for keeping your public works employees safe. With spring quickly approaching, now is a great time to brush up on this important topic for your entity, and ensure that employees are aware of some of the life-saving rules for work zone safety.

Chapter 6 of the Manual on Uniform Traffic Control Devices covers the rules for temporary traffic control elements. In particular, having a well-designed, visible taper and a trained flagger, and making effective use of a protective buffer zone are some of the most important aspects of any road worksite.

If you need information on work zone safety or other transportation-related topics, be sure to check out these resources:

  • Take one of the three Work Zone Safety courses in Public Entity Partners’s free online training program, Local Government Risk Academy;
  • View a DVD from Public Entity Partners’s free Safety DVD Library;
  • Take a course from the Tennessee Transportation Assistance Program. Visit their website at:

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Tennessee Trivia

Q: What is the only large natural lake in Tennessee?

A. Reelfoot Lake was formed as a result of the 1811-1812 New Madrid earthquakes, considered the most powerful earthquakes in recorded history to occur east of the Rocky Mountains. These three magnitude 7-plus earthquakes took place between December 16, 1811, and February 7, 1812. The formation of Reelfoot Lake is attributed to the February 7 event.